Tips from an international student specialist practitioner on complaint mechanisms, processes involved, and possible outcomes.
Disputes over attendance, fees, refunds, and transferring between education institutions can be a complicated and legally cumbersome process to navigate for international students studying in Australia.
Without expert knowledge of legal rights and entitlements, international students are at risk of breaching the conditions of their student visa or incurring financial penalties.
In this webinar for solicitors and international student welfare advocates, you will gain some expert tips from a specialist practitioner, who will discuss which complaint mechanism to use, how the complaints processes work, and what outcomes are possible.
We will examine these options for your complaint:
- direct to the education provider (under the ESOS legislative framework)
- to the Overseas Students Ombudsman
- to the State or Territory Government Ombudsman
- to ASQA.
Presenter:
Sean Stimson, International Student Solicitor, Redfern Legal Centre
| Online webinar 23 March 2017 |
|---|
Enquiries: Nick Manning education@rlc.org.au.
Where does this information apply?
The information below applies to Australia and was correct on 23 March 2017.
Recording
Legal advice
- International Students who live anywhere in NSW:
Ring RLC on (02) 9698 7645 to make a face-to-face, phone or online appointment.
- Community legal centres
across Australia provide free, confidential advice on a wide range of matters: https://clcs.org.au/findlegalhelp
Powerpoint presentation
Download the Powerpoint file for this presentation (in PDF format) below.
RLC’s Powerpoint presentation on this topic (7.5MB PDF file)
