For tenants in social housing and private rentals, there are often repairs that need doing. But tenants may not know their rights, or may feel nervous requesting repairs.
| Repairs in NSW social housing and private rentals |
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Online webinar 27 August 2025 |
| Video recording is available below. |
| Resources for this webinar are below. |
| Enquiries Nick Manning education@rlc.org.au |
What is this webinar about?
For tenants in social housing and private rentals, there are often repairs that need doing. But tenants may not know their rights, or may feel nervous requesting repairs.
In this webinar, you will:
- learn about tenants’ rights when it comes to getting urgent and non-urgent repairs done on their properties
- get tips on how to navigate DCJ Housing’s repairs and maintenance system and how to get repair issues escalated
- find out how tenants can make claims for repairs orders, rent reductions and compensation in the Tribunal.
This workshop will be valuable to all community workers and volunteers who assist public and private tenants in NSW, in services such as neighbourhood centres and community legal centres.
Presenter: Leanne O’Reilly, Solicitor & Tenants’ Advocate, Inner Sydney Tenants Advice & Advocacy Service, RLC.
Enquiries: Nick Manning education@rlc.org.au.
Resources
Tenants Union of NSW fact sheets
Fact sheets and sample letters: https://www.tenants.org.au/resources/repairs – including:
- Repairs and Maintenance https://www.tenants.org.au/factsheet-06-repairs-and-maintenance
- Mould: https://www.tenants.org.au/factsheet-24-mould
NSW Fair Trading fact sheets
- Repairs, maintenance and damage when renting
- Health, safety and security in a rental property
- Making changes to a rental property
Tenancy Advice
Scroll down and enter the postcode of the rental property, to get details of your local advice service: www.tenants.org.au
RLC’s Repair Kit
https://rlc.spinstaging.com/publication/repair-kit-getting-facs-housing-repair-your-home
Powerpoint presentation
The Powerpoint file for this webinar:
Video recording
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