Resources
Factsheet: Complaints and External Dispute Resolution (EDR)
This factsheet provides information on making a complaint if you are unhappy about, or have a dispute with, a business or government agency. In particular, it provides information about External Dispute Resolution schemes, government regulators and other complaint bodies, and...
Factsheet: Debt Recovery Process
This Factsheet looks at the debt recovery process. It provides information on what to do if you owe someone money or if money is owed to you. A debt is created when one person (the debtor) owes money to another...
Factsheet: New Offences for Blockading Roads and Major Facilities
This factsheet outlines changes to NSW protest law which came into effect on 1 April 2022. It covers topics including: Is it an offence to blockade a road? Various important definitions Is it an offence to blockade railways, ports, airports and...
Call for better solutions for victim-survivors
RLC has joined more than 70 organisations calling on NSW Government to remove the requirement to prove injury in Victims Support applications. The NSW Victims Support Scheme provides counselling and financial support to victim-survivors of violent crime in NSW. But...
Factsheet: Enrolment cancellations – your options
This factsheet explores your options when your education provider has cancelled your enrolment or is considering a cancellation of your enrolment. It covers topics including: What happens if my education provider is thinking about cancelling my enrolment? What should I...
Waterloo Estate (South) Planning Proposal
RLC’s Inner Sydney Tenants’ Advice and Advocacy Service (ISTAAS) made submissions to the NSW Department of Planning and Environment regarding the Waterloo Estate (South) Planning Proposal. Introduction RLC has a long history of providing advice, assistance and advocacy to the...
Redfern Legal Centre Brochure (2021)
Do you need legal help? Contact Redfern Legal Centre for free, confidential advice. We advise on: Tenancy & housing Domestic violence and financial abuse Employment & problems at work Complaints about police Government decisions Money problems & consumer complaints International students...
Open letter: Call to end exploitation of migrant workers
A coalition of concerned community legal centres and civil society organisations have written an open letter calling on governments to make pre-election commitments to end the exploitation of migrant workers. The letter builds on the findings of a March 2022...
Template: GIPA Schedule – NSW police information request
This template is designed to help you fill out and submit a GIPA (access to information) request to NSW Police. See also Factsheet: Accessing Information from NSW Police via GIPA Factsheet: Lodging a GIPA Application by Post Factsheet: Lodging a...
Template letters: Retaining CCTV footage held by police or a private business
Use these template letters to: request that NSW Police retain CCTV footage of you recorded within a police station or its surrounds, or request footage of you recorded on the premises of a private business.