Legal self-help

If you want to transfer to another education provider or course, or change the qualification you want to attain (e.g. Diploma to a Bachelor’s Degree), there are a number of things you should consider. This factsheet covers topics including: How...

This factsheet looks at your rights to get a refund from your education provider in different circumstances. It covers topics including: When must the education provider give you a refund? Your agreement with the education provider What to do if...

This factsheet explains your rights when you choose to use an education agent in Australia. It covers topics including: Education agents in Australia Obligations of education providers who use education agents What if my education agent is based overseas? What...

This factsheet outlines the role of the Office of the Commonwealth Ombudsman to investigate and resolve complaints between private education providers and international students. The Ombudsman can only investigate complaints that relate to a ‘private’ registered education provider. If your complaint relates...

This factsheet explains how to resolve a dispute with your education provider when issues arise during your study. This factsheet explains how to resolve a dispute with your education provider when issues arise during your study. It covers topics including:...

This factsheet sets out your rights and obligations when considering a deferral or suspension of study. It covers topics including: When you can ask for a deferral or suspension of study What you need to do if your education provider...

Reporting sexual assault to police can be difficult and stressful. This factsheet sets out some tips to ensure you are safe, supported and effective when you report a sexual assault.If you have been the victim of sexual assault and would...

This factsheet is for international students who have recently finished studying and are looking for a visa to extend their stay in Australia temporarily to pursue further study or obtain work experience without work-hour restrictions. The factsheet answers questions about...

RLC has created a comprehensive information pack to support NSW international students undertaking full-time study in NSW. After 18 months of disruption to face-to-face study , Redfern Legal Centre’s International Student Legal Service NSW is thrilled to welcome back international students...

Unlawful discrimination occurs when your employer takes action against you, because of your (or your family member’s) particular characteristics. All workers in Australia are protected from discrimination in the workplace. Unlawful discrimination occurs when your employer takes action against you,...