Legal self-help

This Factsheet looks at what you need to do if you are a respondent in a New South Wales Civil and Administrative Tribunal (NCAT) matter. It answers questions including: The process of resolving an issue through NCAT How to prepare...

This Factsheet looks at the debt recovery process. It provides information on what to do if you owe someone money or if money is owed to you. A debt is created when one person (the debtor) owes money to another...

This factsheet provides information on making a complaint if you are unhappy about, or have a dispute with, a business or government agency.  In particular, it provides information about External Dispute Resolution schemes, government regulators and other complaint bodies, and...

This factsheet outlines changes to NSW protest law which came into effect on 1 April 2022. It covers topics including: Is it an offence to blockade a road? Various important definitions  Is it an offence to blockade railways, ports, airports and...

This factsheet explores your options when your education provider has cancelled your enrolment or is considering a cancellation of your enrolment. It covers topics including: What happens if my education provider is thinking about cancelling my enrolment? What should I...

Use this template letter to enquire about the status of an investigation about an incident that you have previously reported to NSW Police.

Use these template letters to: request that NSW Police retain CCTV footage of you recorded within a police station or its surrounds, or request footage of you recorded on the premises of a private business.

This template is designed to help you fill out and submit a GIPA (access to information) request to NSW Police. See also Factsheet: Accessing Information from NSW Police via GIPA Factsheet: Lodging a GIPA Application by Post Factsheet: Lodging a...

As of 11 March 2022, All Youpla Group (formerly ACBF Group Holdings Pty Ltd) Funeral Funds have gone broke. This means the many people who hold funeral or insurance policies under these funds, including Aboriginal and Torres Strait Islander peoples and...

It is currently illegal to ride an e-scooter on a road or road-related area in NSW, and penalties apply if you are caught. In NSW, an e-scooter can only legally be ridden on private property, which is not a road...