Legal self-help

This factsheet focuses on Centrepay, a free bill paying service for people who receive Centrelink payments. It includes What Centrepay isWhat instalment deductions areWhat you can and can’t use Centrepay deductions forHow to access Centrepay What control you have over Centrepay deductionsWhat your...

This factsheet is a guide for victim-survivors to recover from financial abuse and family violence. Financial Hardship describes when you are struggling to pay your bills and expenses when they are due. You have the legal right to ask for...

In this factsheet we outline the processes for having a fine reviewed or written off. If you have been issued with a fine in New South Wales, you may be able to apply for a review of your penalty notice....

This factsheet details how to fix your credit record after experiencing financial abuse.  A credit report is a statement that has information about your credit activity such as loan repayment history and the status of your credit accounts. Financial abuse can...

This factsheet provides information on various aspects related to licensed premises and security guards in New South Wales. The factsheet provides information on licensed premises and security guards in NSW, covering topics such as ID checks, consequences of using fake...

This factsheet is about what you can do if you have been underpaid at work to recover your wages.  What is an underpayment? If you are: not receiving your correct pay or not being paid at all, not being paid more for...

This fact sheet is about your rights and obligations as an international student worker in Australia. Work rightsInternational students can work up to 48 hours per fortnight during semester and unlimited hours during any holiday break provided by their education...

This factsheet provides information about two important changes to overseas driving licences in NSW that apply from 1 July 2023.  Who do the new rules apply to? These changes affect all international students who: arrive in NSW on or after...

The factsheet is available in 12 community languages. Sexual harassment is against the law. It is any unwelcome behaviour of a sexual nature that makes you feel offended, humiliated or intimidated. This factsheet provides information on how to identify sexual...

This factsheet looks at the law in relation to debt collection agencies which are entitled to collect debts on behalf of the New South Wales state government. This factsheet covers what debt collection is, who Revenue NSW is and their...